Privacy policy.
We keep this simple. Our website is a place to look at our mochi, soufflé and matcha. It has no accounts, no sign-up forms, no cookies and no tracking. This page explains the little information that does pass through it, and what happens when you get in touch with us.
Who we are
This website is run by Moffy Mochi, a brand from the house of Craffon, based in Kerala, India. When this policy says “we”, “us” or “our”, it means Moffy Mochi. You can reach us at info@moffymochi.com.
What we collect when you visit
- No cookies, analytics or advertising trackers. We don’t use Google Analytics, Meta Pixel or anything similar, and we don’t build a profile of you.
- One small setting in your browser. To play the opening animation only once per visit, your browser remembers that you’ve already seen it. This stays on your device, is never sent to us, and is cleared when you close the tab.
- Standard technical information. Like every website, the services that deliver our pages receive basic details such as your IP address, browser type and the page you asked for, so they can send it to you and keep it secure. We don’t use this to identify you.
Services that help run the website
We use a few trusted providers to deliver the site. Each handles only what it needs to do its job:
- Cloudflare hosts the website and protects it from abuse.
- Supabase stores our menu, so the flavours you see are always up to date. No personal information about visitors is sent to it.
- cdnjs and unpkg deliver the code behind our animations.
When you email us
If you write to us, we receive your email address and whatever you choose to include. We use it only to reply to you, and we don’t add you to a mailing list without asking.
Job applications
If you send us your CV, we use it only to consider you for a role at Moffy Mochi. As our careers note says, we may keep it on file so we can contact you if something suitable comes up. You can ask us to delete it at any time.
Social media
Our Instagram, Facebook and Threads links take you to those platforms. Once you’re there, their own privacy policies apply, not this one.
Sharing your information
We don’t sell, rent or trade your personal information. We only share it with the providers listed above, as needed to run the website, or where the law requires us to.
How long we keep it
We keep emails and CVs only for as long as we need them for the reason you sent them, and then delete them.
Your rights
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. You can also withdraw any consent you’ve given. These rights are protected under India’s Digital Personal Data Protection Act, 2023. To make a request, email info@moffymochi.com and we’ll respond as soon as we can.
Children
Our website is for a general audience. We don’t knowingly collect personal information from children.
Changes to this policy
If we change how we handle information, we’ll update this page.
Contact
Questions about privacy? Email us at info@moffymochi.com.